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What allergens are
really costing you

Most operators know allergen management takes time. Few have measured how much.

Your operation

LocationsNumber of sites in your group
15 sites
Allergen queriesPer location, per day
15 /day
Current system costPer site, per month
£/mo
How often is the kitchen asked to confirm an allergen?

Time on allergens

How long does each part of an allergen query take at your restaurants?

Staff timeFinding the answer, explaining allergens to the guest (e.g. Servers + GMs)
4 min
Kitchen timeWhen staff escalate to kitchen for confirmation (e.g. Chefs)
5 min
Ops timeMenu updates, supplier changes, training, compliance
3 hrs/wk

Ops hours are per location, per week.

The real cost

Allergens are costing you

£139,035

Team time: £139,035/yr

£772/month per site · 15 locations

Across 15 sites, your team fields roughly 82,125 allergen queries a year. That’s 1,575 every week. Each one takes 4 minutes from staff to find the answer and explain it, and kitchen gets pulled in to confirm a fair share, adding another 5 minutes each time. On top of that, ops spends 3 hours per location every week keeping allergen data current.

Time consumed every week

203 hrs/week

That’s the equivalent of 5.4 full-time roles dedicated to allergen queries and admin.

Where the cost goes

StaffFinding answers, explaining to guests
105 hrs/wk£62,790/yr
KitchenConfirming ingredients when escalated
53 hrs/wk£34,125/yr
OpsMenu updates, supplier changes, compliance
45 hrs/wk£42,120/yr

Behind every one of those queries is a person who needs to know what’s safe to eat. The cost isn’t just time and money. It’s the pause when your team isn’t sure, the guest who waits a little too long, the confidence that comes and goes depending on who’s on shift.

Ready to change this?See how others have tackled this

Allergens cost you

£139,035/yr

£772/mo per site

You've made it work. Let us show you effortless.

What if allergen queries answered themselves?