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The two big costs of allergen compliance and how to win

Most operators are managing half the real cost. This session gives you the framework to surface the other half, and turn it into a conversation your clients want to have.

Tuesday 10 March/9:00–10:00am GMT/60 minutes
Dominic Child

Hosted by Dominic Child, VP of Sales

£240K

That’s what one 6-site operator discovered locked in allergen-related friction. Service slowdowns. Cautious guests. Revenue they didn’t know they were losing.

Most operators don’t know their number. This session shows you how to find it.

An hour that sharpens your client conversations

Practical tools, not theory. Everything is designed to be used in your next client meeting.

01

The 5-question diagnostic

Most allergen conversations start with compliance. This one starts with money. We’ll walk through five questions you can ask any hospitality client this week — questions that surface the operational drag and reputational exposure they haven’t quantified. Five questions. Any size operator. Works in your next meeting.

02

From cost to conversation

The operators who are winning aren’t just compliant — they’re turning allergen confidence into a commercial advantage. Guests with allergies eat out less, tip more when they trust a place, and tell everyone they know. We’ll show you how to reframe compliance as a revenue conversation, not a checkbox conversation. Different language. Different outcome.

03

The warm introduction

You know someone at every client who cares about this. The question is how to get from that person to the one who can act on it. We’ll share a conversation starter script — not a sales pitch, just the right five sentences to open the door. Tested. Refined. Built for consultants, not salespeople.

Who this is for

Independent hospitality consultants
Food safety specialists working with multi-site groups
Operations and menu consultants
Advisors looking to expand their compliance offering

This session is designed for consultants and advisors, not individual restaurant operators. If you advise hospitality businesses on compliance, operations or menu strategy, this is your hour.

Common questions

Hospitality consultants, food safety specialists, operations advisors, and anyone who advises restaurant groups on compliance or menu strategy. If you work with multi-site operators in the UK, this is your hour. This is not designed for individual restaurant owners.

Three things. A diagnostic framework (five questions) you can use in your next client meeting to quantify hidden allergen costs. Language that reframes compliance as a commercial conversation. And a conversation starter script for approaching clients about this — warm, not salesy.

No. This is a framework session. We’ll reference how operators are solving these problems, and Ingredifind will come up naturally, but the diagnostic and conversation tools work regardless of what technology your clients use.

Most compliance conversations focus on the operational side — documentation, training, audits. This session surfaces the other half: reputational exposure. Cautious guests, lost covers, review risk, commercial damage. That’s the conversation your clients haven’t had with anyone yet.

The framework works for any hospitality business, but the economics are most visible in groups running 5–75+ locations. That’s where the hidden costs compound and where the conversation has the most impact.

We may, but nothing is scheduled yet. Drop us an email at events@ingredifind.com and we’ll let you know about future sessions.

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What to expect

9:00The two big costs your clients don't see
9:15The 5-question diagnostic walkthrough
9:35From contact to conversation: the warm introduction
9:50Q&A